It may happen when the selected condition and the present condition of the phone doesn’t match. This results in variation in the price of the device. Select the actual condition of the phone while answering the questions to get the best quote for your phone. Feel free to call us +603-6527 3417 in case of any difficulty.
Usually, it doesn’t happen, it may happen due to traffic Jam or in some exceptional cases. But, don’t worry, we will update you with the real time pickup status. If you find any difficulty, get in touch with our customer support on +603-6527 3417 and share your contact details with us.
This may lead to the price variation. Our executive during pickup, checks your phone and if a variation is observed, the phone is diagnosed again and you get a new quote in the reference of the present condition of the phone. And after your approval, we will pay you the re-quoted amount instantly.
Yes, we do buy the international and locked phones, Please select condition locked under "Phone Lock (Sim Lock/ Network Lock/ Passcode/ iCloud and Samsung Account/ Google Account Lock)" while getting price quote.
In case the item, which you’ve listed as working, is not working at the time of pick up, you will be offered an alternate option based on phone condition. You can sell your product for an alternate price quote. If your product doesn’t fall in any of those options, you have to re-evaluate your product on InstaCash website or app and follow the process again.
We recommend you to delete all the personal data and also to remove the SIM and memory card form your phone. But, just in case you haven’t, then it’s not a problem at all. Because, before going ahead with any further procedure, we make sure that our technical expert has wiped out all the available data from the device.
No, as Its necessary to have to keep InstaCash phone on your phone to complete the pickup process and credit final payment to you. We recommend that you don't format the phone until you receive the payment. Once payment is done, you can format the phone and hand over the phone to InstaCash executive.